Privacy Policy

Blank to Built ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

Who we are

Blank to Built is a bespoke joinery business based in Dewsbury, West Yorkshire. If you have any questions about this policy or how your data is handled, you can contact us at enquiries@blanktobuilt.co.uk.

What information we collect

We only collect personal information when you choose to give it to us directly — for example, by emailing us, messaging us on WhatsApp, or contacting us through Facebook or Instagram. This may include:

• Your name
• Your email address, phone number, or social media handle
• Any details you share about your project, home, or enquiry, including photos you send us

This website does not use cookies, analytics, or any tracking technology, and does not contain any contact forms that collect data directly through the site itself.

How we use your information

We use the information you provide solely to respond to your enquiry, discuss and quote for your project, and, where a project goes ahead, to plan, design, and carry out the work. We do not sell, rent, or share your information with third parties for marketing purposes.

How your information is stored

Enquiry and client information is kept on password-protected devices and apps secured with two-factor authentication, biometric login, or an authenticator app. We take reasonable steps to keep your information secure and only keep it for as long as necessary to fulfil the purpose it was collected for, such as ongoing project communication or warranty records.

Third-party platforms

If you contact us via WhatsApp, Facebook, or Instagram, your message and any data associated with it is also subject to that platform's own privacy policy, as these are operated by Meta and not by us. We'd encourage you to review their policies if you have concerns about how they handle your data.

Your rights

Under UK GDPR, you have the right to:

• Ask what personal information we hold about you
• Ask us to correct any inaccurate information
• Ask us to delete your information, where we're not required to keep it for legal or contractual reasons
• Withdraw consent or object to how your information is used

To exercise any of these rights, email us at enquiries@blanktobuilt.co.uk. If you're unhappy with how we've handled your information, you also have the right to complain to the Information Commissioner's Office (ICO).

Changes to this policy

We may update this policy from time to time, for example as the site or business grows. Any changes will be posted on this page with an updated revision date.